CANCELLATION AND REFUND
This Cancellation and Refund applies to the use of ayusharora.com
I highly value your privacy and make this policy easily available throughout my site to assist you in understanding the handling of information in the course of using this site.
Last Updated on 8 Feb 2023
LAST UPDATED ON APR 28TH 2023
Ayush Arora believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
Cancellations will be considered only if the request is made immediately after placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the process of shipping them.
Ayush Arora does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within same day of receipt of the products.
In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within same day of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
In case of any Refunds approved by the Ayush Arora, it’ll take 3-5 days for the refund to be processed to the end customer.
If you have any questions or concerns regarding this terms and conditions, or you wish to contact us by phone or email our contact information is as follows.